In-school Talks and Training

Talks, training sessions, and workshops that use best practice in psychology to teach students, parents, and teachers the key skills for handling stress, building robust relationships and reducing behaviour problems. In brief:

I give talks for parents, teachers, and students, including Growth Mindset, no-nagging tactics for managing social media and ScreenTime, positive ways of working with stress and disappointment. (a full list below).

  • Parent sessions are longer interactive talks in the mornings or evenings. Parents get practical insights and feel a greater sense of community; students benefit from their parents feeling more invested in the school.

  • Student talks are aimed at PSHE well-being issues and introduce tools for students to identify their own stressors and motivators, understand their emotions, and use them to keep healthy, connected, and on track with school, friendships, and life.

  • Staff sessions focus on building the communication, management, and discipline skills needed to create stimulating, well-disciplined, yet relaxed classroom environments. I also provide information sessions for staff on specific psychological issues, such as autism or eating disorders.

I run professional development workshops for teachers wanting to improve their communication and enhance their authority. Teachers learn effective strategies for solving ongoing problems and build strong relationships with all their students, even the most challenging. For inset days or evening classes.

I run parent workshops. Parents learn practical skills to cope with children’s negative feelings, encourage their cooperation, build independence and responsibility. They also practice alternatives to punishment that build self-discipline and make a more peaceful and relaxed home - which translates into happier students.

Talks available now

  • Worried about Social Media? Sick of Being the Screen Police? How to Work With Your Children to Get the Good Out of Screens Without Getting Into the Bad.

    A cooperative approach to media use. I teach parents how to approach this as a health issue, rather than a reward/punishment issue. Parents learn how to how to work with their children to recognise what happens to them emotionally when they’re connected, test out strategies for managing their time on-line, and get the good out of screen use without getting into the bad. Participants learn and practice a tested method for creating a robust set of guidelines and ground rules with children. We’ll consider the latest research and also get some real-time practice using this new approach. This is a fast-changing topic that parents need to keep abreast of.

    Parties - No Need to Panic! Working with Teenagers So They Can Make Merry Without Making You Miserable.

    (Interactive talk for secondary-school parents, often given with my talk for secondary student ‘Parties, or How to Make Merry without Making Anyone Miserable’)

    Kids just want to have fun, but many parents feel more trepidation than joy when their kids start talking about parties. How can you feel relaxed when your kids attend parties? How can you help them judge which ones will be fun to go to? What about the times they want to go but don’t get asked? And how can you help your kids host a party that will be a celebration not a decimation? This interactive talk teaches a method for creating a set of guidelines and ground rules with your kids for figuring out which parties to go to, what kind of party to throw, and what to do if things start going wrong.

    Supporting Your Child’s Success: Encouraging the Growth Mindset.

    on creating a culture of health, creativity, and challenge for their children. If you are using Growth Mindset to structure your curriculum, your parents will appreciate knowing more about it. I was a student of Carol Dweck, the originator of this research. All parents want the best for their children, and want their children to do their best, and we now know what kind of mindset you have makes a huge difference to how successful and happy you are. This talk explains what Growth Mindset is, what it isn’t, and how we can help children develop it. It explores how our reliance on praise can backfire, actually undermining growth and producing behaviour problems. Through stories and practical tips, participants will learn what real encouragement looks like instead. Parents will be able to help their children think ahead, solve problems, and master their motivation.

    Transitions aren’t just change; they’re changeover.

    (Interactive talk for secondary-school parents)

    It’s nearly the end of the school year. Instead of saying ‘I can’t believe it’s over already!’ (yet again), come learn some tried and tested methods for helping children handle change, deal with uncertainty, and come out more confident and trusting themselves. In this practical, fun, interactive talk, we’ll look at what children facing transitions might need you to do (and not do). We’ll learn what kinds of support and encouragement they need, and how to avoid the pitfalls of unhelpful praise. You’ll go home with new skills for talking with your children and a new perspective on how to stay close while letting go.

    Teenagers Need Privacy: How to Keep Close When Your Child Wants Some Distance.

    (Talk for parents)

    Many parents worry when teenagers withdraw from some parts of family life. Understanding that being alone helps children develop their identity can ease the worry and improve family relationships. We also look at when it is appropriate to worry and how to seek help.

  • Support Your Child’s Success: Encouraging the Growth Mindset.

    (Interactive talk for parents.) All parents want the best for their children, and want their children to do their best, and we now know what kind of mindset you have makes a huge difference to how successful and happy you are. This talk explains what Growth Mindset is, what it isn’t, and how we can help children develop it. It explores how our reliance on praise can backfire, actually undermining growth and producing behaviour problems. Through stories and practical tips, participants will learn what real encouragement looks like instead. Parents will be able to help their children think ahead, solve problems, and master their motivation.

    Screentime: How to Stop Being the Screen Police and Help Kids Regulate Themselves.

    (Interactive talk for parents of children of all ages)

    What we need more than ever now is a balanced alternative to managing screen time that goes beyond the scare stories. Parents need to know how to work with their children to recognise what happens to them emotionally when they’re connected, test out strategies for managing their time on-line, and get the good out of screen use without getting into the bad. Participants learn and practice a tested method for creating a robust set of guidelines and ground rules with children. We’ll consider the latest research and also get some real-time practice using this new approach.

    Feelings First: The Basics Behind Children’s ‘Bad’ Behaviour - And What to Do to Help.

    (Talk for parents of early years/primary children.) Helps parents of younger children learn to read their behaviour for underlying feelings and then address the unmet need. A fundamental tool for empathic and effective parenting. Good parents typically want to teach children how to behave and manage their feelings in a socially acceptable way. But our best intentions often backfire and we are left frustrated, shouting, or helpless with children who don’t listen. This talk explains why correcting children’s behaviour doesn’t improve it, and how to connect with children so that they want to behave better.

    'We’ve Tried Everything and Nothing Works’: Why Punishment Doesn’t Work (for long) - and Alternatives that Work Better.

    (Interactive talk for Primary/Early Years Parents.) Parents want to teach their children how to be responsible and learn right from wrong, yet the methods we’ve been taught can have the opposite effect. Frustrated parents find themselves swinging between being too strict, then feeling guilty and being too lenient. Nothing seems to work. This talk looks at why punishment and reward teach the wrong lessons. We then practice a stable approach that teaches children to take responsibility, control their own behaviour - and builds harmony at home.

    Morning and Bedtime Aggravations and What to Do About Them.

    An ever-popular topic teaching parents how to enhance their children’s independence and competence whilst they themselves sit down and enjoy a cup of coffee.

    The Down-Side of Praise - and What You Can Do to Help Kids Feel Good About Themselves.

    (Interactive talk for Primary/Early Years Parents.)

    We all know that having high self-esteem will help our children succeed. We’ve been told that praise is a good way to build it. This talk investigates why self-esteem should NOT be parents’ main focus and why some types of praise backfire. We then learn how to encourage our children and help them feel good about themselves and people around them. Praise has unintended consequences, lowering kids’ self-esteem, and motivation, and increasing parents’ frustration and resentment. I show parents how to encourage without praising and manipulating.

    Should I Stay or Should I Go? Helping Your Early Years Child Settle in School.

    (Talk for Early Years parents).

    Starting school is an enormous milestone in our children’s lives. This talk helps parents think about the settling process as the first school transition of many to come. Parents are encouraged to think about the qualities they want their children to develop during this transition, qualities like courage, enthusiasm, empathy, and resolve, and how their own approach will serve as a model for their children. Instead of using deception or blind hope, parents learn how to create a practical structure that will support their children and themselves. Finally, we discuss what to do if she says she doesn’t want to go anymore, or she has no friends, or can’t use the toilet at school.

    Managing Meltdowns: How to Read the Need and Tame the Tantrum.

    (Talk for parents of Early Years children).

    All behaviour is communication about how a child is feeling. When they feel good, they behave well - and the same goes for when they feel bad. When tantrums happen, parents can help their child back to emotional balance if they learn to ‘read’ the tantrum. This talk shows the difference between tantrums and meltdowns, explains how to give good attention without giving in, what to do in public, and how to prevent tantrums in the future.

  • Communicating with Students. Learning to Listen, Read Behaviour, and Take Effective Action.

    (In several formats: Full 2-day Training workshops, or 6-session career development, or brief 2-session training)

    Teachers learn how to build strong, supportive relationships with students while increasing their authority and influence. They understand how to help children move past feelings that get in the way of learning, without getting sucked into being overly ‘helpful’ or meting out punishments that will backfire. They also practice taking effective action when children’s behaviour is unacceptable and finding wise and durable solutions to ongoing problems.

    Understanding and Working with High-Functioning Autism.

    Teacher Lunchtime Seminar (this talk is also for a parent audience)

    When teachers understand the how autism works, they find it easier to work with children who have autism. Instead of getting into explosive power struggles or triggering meltdowns, teachers can help students overcome the hurdles that autism puts in their path and get on with school. Teachers will appreciate the strengths that autism can bring to the classroom.

    Understanding and Helping Children with Eating Disorders and Self-Harm.

    Teacher Lunchtime Seminar (this talk is also for a parent audience)

    It can be baffling to work with children who are harming themselves. Most adults just want to tell children to stop, but they rarely do. Instead the behaviour becomes more hidden. When adults can appreciate the psychological role these behaviours play for children, they can get appropriate help.

  • Parties: How to Make Merry without Making Misery.

    (Talk for secondary students)

    Disappointment, Bad Choices, and Failure: Are They the Keys to Happiness?

    (Talk for U6 after Uni admissions results)

    An exploration of healthier ways of looking at things we normally take as negatives in life and using them to motivate ourselves to keep moving forward. U6 students experience enormous pressures, waiting to hear about university admissions, preparing for exams, and facing the reality that their sheltered time in school is nearly over. They will likely face disappointment. They fear failing. Many are anxious. This talk re-examines things we normally think of as negatives - disappointment, making the ‘wrong’ choice - to understand how they are the seeds of ‘positive’ things can help you bounce back quickly. Using stories and science, we question whether getting what you want makes you happy, and look at how to synthesise your own happiness so you never feel the victim of fate.

    Steering through Sixth Form. Using Focus and Feelings to Adapt to Change and Handle the Work.

    (Talk for new L6)

    I show Lower Sixth how to get their feelings working for them, teach what the 3 rules of anxiety are, and work with them to develop their own focus for their future. Leaving behind the security of GCSEs can be a shock for L6, suddenly coping with increased independence in 6th Form. This talk teaches young people how to develop their focus and leverage their feelings, even anxiety, to adapt to their new role and keep on top of work.

    Keeping Your Head Through Upper Sixth: Plan Your Work & Work Your Plan.

    Talk for new U6 on using psychological techniques to manage intense workload without burning out. Exploring the Eisenhower Matrix, this talk helps students build a good plan, deal with distractions and avoid self-sabotage. We learn about how our human psychology biases us toward procrastination and how to counteract it. We discuss the difference between tasks that are important and those that are just urgent and how to reduce stress by shifting the balance toward doing work that is important. Students come away with greater understanding of their own relationship with work and practical ways to improve it.

  • Learn how to build strong, supportive relationships with students while increasing your authority and influence. You’ll understand how to help them move past feelings that get in the way of learning. You’ll also know how to take action when their behaviour is unacceptable and find wise and durable solutions to ongoing problems.

    Morning session: What’s the Problem? Learning to Listen and Reading Behaviour.

    Most of us don’t really know how to listen to someone who’s telling us about a problem. We get caught up in thinking about solutions and behaviour and we miss the message. In this session, we’ll learn how to listen. We’ll see how emotions affect behaviour, why they matter, and why what we normally do when a child is upset can backfire. We’ll practice 4 simple skills that work better.

    Why don’t our usual methods work? We’ll experience some real-life scenarios to feel for ourselves the effects of giving advice or pity, ‘making them feel better’, dismissing or distracting, asking criticising questions, interpreting motives, judging, explaining the other person’s point of view … or otherwise ‘teaching that kid a lesson’. We’ll consider the dangers of ‘being nice’ and how it leads to resentment, anger, and punitive reactions. We’ll learn about the basic psychological needs, like attention and respect, and what happens when they’re not met.

    Our own feelings and beliefs often get in the way of listening well. Through brief plays we will highlight how our own emotions drive us to respond in unhelpful ways. Are we afraid? annoyed? distracted? We will challenge the beliefs that underly these feelings and offer alternative ways of looking at the situation.

    How often have we felt overwhelmed by an upset child because we feel it’s our job to fix it for them? You’ll understand why it’s not your job to fix it. How, in fact, you’ll only make it worse by trying.

    How often have we been aggravated by a child’s bad behaviour because we feel they’re not respecting us? You’ll come to see ‘bad behaviour’ as communication, not a challenge to your authority. And after the afternoon session, you’ll know how to help kids communicate better.

    Afternoon session: Action! Power vs Influence (or what do you actually DO once you understand how they feel?)

    Learning to listen better is not the whole story. You still won’t be effective if you don’t know what to do once you understand how a child feels — though just understanding the situation often makes the problem evaporate. How can you help? How can you ‘get’ them to cooperate? How do you deal with an on-going problem that just doesn’t seem to shift?

    In this session, we’ll learn what to do when you need some action. Starting small, we’ll practice a simple, 5-step formula for requesting a change in behavior. Then we’ll look at more complicated problems.

    When problems are on-going we can feel powerless to solve them. That’s often when people turn to punishment; they use their power position to make the child comply. But it doesn’t work (for long) -- and we’ll learn why. Through role play, we’ll experience the effects of punishment on relationships and self-control. We’ll see why it often reinforces the very behaviors we’re trying to extinguish. Then we’ll try out 5 alternatives that help you stay in control and help the child get back on track. Finally we’ll practice the ultimate behavior guidance tool: problem solving. Developed for negotiating international conflicts and reasoning with hostage-takers, problem-solving gives you a robust structure for figuring out what’s wrong and what to do about it.

Have staff found the course worthwhile?

Staff have found the course immediately helpful. Many have asked, “Why didn’t I know this when I started teaching?” Full of practical strategies for handling real classroom problems, the course has helped teachers and teaching assistants “say less and accomplish more.” They’ve reported that tough, frustrating problems that had been going on for years have been resolved peacefully and durably, without using punishment - which hadn’t worked anyway. They’ve also gained a sense of control, as well as “verbal skills which have encouraged better behaviour and relationships with students.” Their enthusiasm has returned for students they’d given up on. What would staff tell others thinking of taking the course? “Tell them that it is mandatory!”

Find out how I can help your school.

Schools I have worked with

In addition to Dr Jenn’s obvious ability and professionalism, the fact that she was herself an expat who has lived around the world will give her the insight to be able to help any multinational student body and understand the special challenges that expat life can bring.

Head of Pastoral Care, International School in Texas

I would like to take this opportunity to highly recommend Dr. Jennifer Mahon as a dramatically effective trainer. Her well-honed facilitation skills and level of professionalism are exemplary. Her dedication to promoting the understanding of emotional intelligence and her extensive knowledge have set her apart in this field. She makes the course fun, practical and she readily shares a wide range of essential strategies. I have been delighted to have Jennifer run several courses for Teaching Assistants and international school teachers over the previous two years. She was very helpful and flexible with staff needs and she is an extremely enthusiastic trainer who takes great joy in passing on her knowledge. Her theory sessions are interspersed with examples that allow for the practice of skills gained. She is extremely knowledgeable about emotional intelligence, its applications and how it can heighten good practice in schools. Jennifer uses her warm and engaging style to deliver a strong and memorable message. After each course we received unprecedented positive feedback from all those that attended the course.

Principal of the British School of Bucharest

Thank you so much for the time you spent with us last Wednesday. I teach several intense children and have one of my own. I was stunned when, on the car ride home that same afternoon, my son articulated to me, “you know, mom, when you say stuff like that, I know you’re trying to help me.” It was affirmation of how powerful your tools are.

Elizabeth, Special Needs Teacher

I have tried out what we covered this week with some of my students, and I saw the lights go on. They felt like they were being heard, understood. I recognised the hiding/barricading behaviour from a Year 9 student when my music class had multiple groups with instruments. He started hiding behind racks of instruments and then moved to find space behind some boxes. I let him go work in a separate room and he was so relieved! I am really excited for the next meeting.

Kathleen, Music and Performing Arts Teacher

Recent Talks and Training Sessions

  • How to Work with Your Child to Get the Good out of Screens without Getting into the Bad. (Talk for parent community) 31 Jan 2024, Sevenoaks School, Sevenoaks, England. 

  • Transitions: Staying Close While Letting Go (Talk for secondary school parents at the end of the school year). June 2023, Sevenoaks School, Sevenoaks, England.

  • Caring for Children with Complex Trauma (training for orphanage staff). January 2023, Eusebia Hope Orphanage, Kenya.

  • Sick of being the Screen Police? How to Work with Your Child to Get the Good out of Screens without Getting into the Bad. (Talk for primary school parent community) June 2023, Biddenden, England.

  • Understanding Trauma. (Talk for hosts of Ukranian refugees). May, 2022. Woldingham, England.

  • Dealing with Trauma. (Talk for Ukranian refugees). May, 2022. Woldingham, England.

  • Connect with Your Children and Transform Your Family (Talk for primary school parents) November 2021, St Ronan’s School, Hawkhurst, England.Disappointment, Bad Choices, and Failure: Are They the Key to Happiness? (Recorded talk for U6 after Oxbridge admissions results). 28 January 2021, Sevenoaks School, Sevenoaks, England.

  • Steering through Sixth Form. Using Focus and Feelings to Adapt to Change and Handle the Work. (Talk for L6 entering International Baccalaureate). 11 September 2020, Sevenoaks School, Sevenoaks, England.

  • Keeping Your Head Through Upper Sixth: Plan Your Work & Work Your Plan. 18 September 2020, Sevenoaks School, Sevenoaks, England.

  • Missing Exams Means More than You Know, Part 1: Exams are a Rite of Passage/Part 2: Planning Your Own Transition (Recorded talk for U6 & Y11). May 2020, Sevenoaks School, Sevenoaks, England.

  • What to Expect to Feel When the Whole World Changes, Part 1: How Humans Handle Change /Part 2: How to Feel Better Now (Recorded talk for students). April 2020, Sevenoaks School, Sevenoaks, England.

  • Communicating with Students. Learning to Listen, Read Behaviour, and Take Effective Action. Faculty-wide Training Day. Postponed to 2022. The Hotchkiss School, Lakeville, CT, USA.

  • Managing the Move Home, Settling In, and Staying Connected (and I don’t mean your internet!). (Lecture for international school parent community), 18 March 2020. British International School of Houston, Houston, TX, USA.

  • Letting Go of the Old, Getting Into the New: What to Expect When You Move. (Talk for international school students). March 19, 2020. British International School of Houston, Houston, TX.

  • Finding the Bright Side of Stress, Disappointment, Choices and Failure. (Talk for Upper Sixth). 10 January 2020, Sevenoaks School, Sevenoaks, England.

  • Mastering Sixth Form. Using Focus and Feelings to Adapt to Change and Handle the Work. (Talk for Lower Sixth starting International Baccalaureate). 27 September 2019, Sevenoaks School, Sevenoaks, England.

  • Support Your Child’s Success: Encouraging the Growth Mindset. 24 September 2019, St Ronan’s Preparatory School, Hawkhurst, England.

  • Parties – No Need to Panic! Working with Teenagers So They Can Make Merry Without Making You Miserable. (Talk for secondary-school parent community) 12 June 2019, James Allen Girls’ School, Dulwich, England.

  • Worried about Social Media? Sick of Being the Screen Police? How to Work with Your Girls to Get the Good out of Screens without Getting into the Bad. (Talk for parent community) 02 May, 2019, James Allen Preparatory School, Dulwich, England.

  • Fed Up with Fortnite? How to Work with Kids to Find a Balanced Alternative to Being the Screen Police. (Talk for parent and teacher community) 05 February, 2019, Hazelwood School, Oxted, England.

  • ‘Only in the Darkness Can You See the Stars’: Thoughts about Dreams, Stress, Disappointments, and Success. (Talk for Upper Sixth) 18 January 2019, Sevenoaks School, Sevenoaks, England.

  • How to Use Focus and Feelings to Manage New Roles, New Schools, New Countries and Big Changes. 28 September 2018, (Talk for parent community) British International School of Houston, Houston, TX.

  • Should I Stay or Should I Go? Helping Your Early Years Child Settle in School. (Talk for parents). 27 September 2018, British International School of Houston, Houston, TX.

  • Steering through Sixth Form: Using Focus and Feelings to Navigate the IB.  (Talk for Lower Sixth starting International Baccalaureate) 14 September 2018, Sevenoaks School, Sevenoaks, England.

  • Managing Meltdowns: How to Read the Need and Tame the Tantrum. (Talk for parents of Early Years children) 31 May 2018, British International School of Houston, Houston, TX.

  • Staying Connected through Country Transitions (and I don’t mean your internet!). May 2018. Lecture for British International School of Houston community, Houston, TX.

  • What’s Happened to My Loving Child? Understanding Children’s Transitions and How Long They Might Last. 20 May 2018, British International School of Houston, Houston, TX.

  • Letting Go of the Old, Grabbing Onto the New: What to Expect When You Move. April 2018. Lecture for British International School of Houston community, Houston, TX.

  • Screentime: How to Stop Being the Screen Police and Help Kids Regulate Themselves. 20 April 2017, British International School of Houston, Houston, TX.

  • Feelings First: The Basics Behind Kids’ Behaviour – And What To Do To Help. 31 January 2017, Teacher Seminar. British International School of Houston, Houston, TX.

  • Understanding High-Functioning Autism. December, 2016, Teacher Seminar.  British International School of Houston, Houston, TX.

  • The Importance of Privacy: Understanding the Need to be Alone. October 2016. Lecture for British International School of Houston community, Houston, TX.

  • Good Effects of Bad Tantrums. 10 June, 2016, Lecture for British International School of Houston community, Houston, TX.

  • Focusing on Screen Time: a Cooperative Method for Getting the Good and Avoiding the Bad. 18 May 2016, British International School of Houston.

  • Gimme Some Space! How to Keep Feeling Close When Your Child Wants Some Distance. 17 November 2015, British International School of Houston.

  • Helping Kids Deal with Pressure: School Pressure, Peer Pressure, Parent Pressure. May 2015, British International School of Bucharest, Romania.

  • Helping Your Child Handle Cliques, whether Top Dog or Underdog. January 2015, British International School of Bucharest, Romania.